Email Inboxes

Email Inboxes are great for communication but can easily get cluttered. Especially with shared inboxes, it can be difficult to know who is responsible for what or if questions have been answered.

Thankfully, there are ways to help you stay on top of things. Here are a few tips to make your inbox less cluttered.


As with any decluttering project, it takes time to clear out email clutter. Start by setting aside a block of time each day or week to work on the process. It is important to do this for each email account you use. This will help ensure you have a clean inbox on a regular basis and avoid an overload of unread messages.

Another way to declutter is to set up a folder structure that works for you. This could include folders such as “today” or “this week.” Breaking down the emails into categories can make them easier to sift through.

Using various sorting functions will also make it easier to delete emails you don’t need any longer. For example, sorting by date will allow you to easily find and quickly delete emails that are over a certain age. This can be a great way to get rid of a lot of email at once! Also, by archiving emails you will be able to access them again later if needed.


Email management is an important part of workplace productivity and efficiency. An organized inbox can declutter a workflow by automatically sorting and filing emails into folders. This can also improve team collaboration and communication.

Creating folders based on topics, client names, projects or activities can help you retrieve specific emails quickly and efficiently. This way, you’ll save time on searching and can get back to work faster.

Use a shared inbox tool that lets you create pinned tags, and automate chains of actions based on these triggers. For example, Front lets you set up rules that automatically file incoming emails into different categories so that you can easily locate and access them.

Achieving Inbox Zero might be a lofty goal, but it’s possible to get close to it by being ruthless about which emails take up space in your inbox. You can then move the rest of your emails into a to-do folder, with sub-folders for urgent tasks, follow-ups or ones that you want to address within a certain amount of time.


Emails that require more of a response or need to be responded to in the near future should be sorted into the “Priority” section of your inbox. This will ensure that the emails are seen first, and you don’t get distracted by newsletters or other less important emails.

Gmail prioritizes emails based on your behavior, including who the sender is and keywords found in each message. It also uses past interactions to determine the importance of a message and then pushes them to the top of your inbox.

This is a great feature to enable, and you can fine-tune it with the gold markers to the left of each email. You can toggle these on and off to reclassify an email, which will help Gmail learn for the future. If you have more than one account, this will work across all of them. It can also work with shared inboxes, like those used in a help desk, which are ideal for teams that can derive value from metrics and data.


Email threads that require responses are a time-consuming part of a busy workday, and it’s important to respond quickly. Ideally, customers should receive their first reply within 24 hours. Setting aside an hour or two to comb through your inbox can help you filter out unnecessary emails and make sure you have all the necessary information to respond in a timely manner.

Using the reply all function allows for efficient group communication, but it’s important to understand when this feature is appropriate. Understanding reply all etiquette helps inboxes stay free of clutter and optimizes workplace communication channels.

Taking a proactive approach to inbox management is essential to managing an effective and productive team. Using the tools provided by Front, your team can work collaboratively to ensure that all customer conversations are addressed in a timely manner. With features like internal notes, tags and automation, Front’s shared inbox allows team members to communicate effectively with customers through email, social media and live chat.


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